Direct Support Supervisor
Cedar Rapids, IA Cedar Rapids, IA Full-time Full-time $40,000 - $60,000 a year $40,000 - $60,000 a year 15 hours ago 15 hours ago 15 hours ago Are you searching for a new job that brings meaning to your world? Would you like to make a positive impact on someone's life and your own? Our Direct Support Supervisors guide a team of Direct Support Professionals (DSPs) to empower individuals with intellectual disabilities and mental health needs to live their fullest lives.
What you do as Supervisor:
Coach, develop and train a team of DSPs and team leads.
Build and maintain strong relationships with members, staff, stakeholders, DHS and managed care organizations Oversee all programs and services within assigned region Participate on key projects and strategic initiatives Manage to stated objectives / targets and work independently Promote a fair, firm and consistent approach in alignment with corporate policies / procedures Ensure regional performance meets / exceeds stated KPI's Exercise discretion, sound judgment and authority with decision making Compose member care plans and facilitate periodic reviews with DHS Ensure strong workforce management controls for employee schedules and member coverage Identify, evaluate and pursue new growth opportunities / referrals Remain alert to personnel problems and recommend solutions timely Complete performance evaluations, timesheet approval and leave request approvals Represent Crest Services and region at various community involvement / volunteer activities Ensure regulatory compliance standards are met (e.
g.
HIPAA, OSHA, labor laws, Iowa Code), and any issues are reported as appropriate What we provide:
Paid training to give you all the tools you need to have a fulfilling career Managers who care deeply about your well-being and our members A stable job at an established and growing company Full benefits, including generous paid time off and retirement plan Rewards, recognition and incentives for excellence Advancement opportunities to learn and grow in the company Use of company vehicle for travel as needed What you need:
Be at least 18 years of age High school diploma or equivalent Proof of insurance and valid IA driver's license Advanced computer skills, including Microsoft Office (Excel, Word, etc.
) Strong organization, time management and attention to detail 2
years of experience as a formal team lead or supervisor/manager with leadership responsibility of non-exempt staff Proven experience participating on key projects and initiatives.
Proven track record for decisive action Ability to maintain a friendly, upbeat, motivated attitude with a positive and professional presence and partner with all levels of the company to achieve results Strong interpersonal skills with an ability to communicate complex information clearly and concisely Ability to meet deadlines under pressure in a fast-paced and at times stressful and continuously changing environment Bonus if you have:
HCBS or human services experience Degree in social work, business or healthcare administration, or human services Crest Services is a leading provider of home and community based specialized health care.
We firmly believe there is a place for everyone here at Crest, that's why we are committed to diversity and inclusion.
If you are compassionate, dependable and want to make a direct difference in people's lives, you'll discover a bright future at Crest Services.
Join our award-winning team today! Job Type:
Full-time Pay:
$40,000.
00 - $60,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Relocation assistance Retirement plan Tuition reimbursement Vision insurance Schedule:
8 hour shift Holidays Monday to Friday On call Weekend availability People with a criminal record are encouraged to apply Ability to commute/relocate:
Cedar Rapids, IA:
Reliably commute or planning to relocate before starting work (Required) Application Question(s):
How many years of HCBS or human services related experience do you have? Education:
High school or equivalent (Required)
Experience:
Leadership:
2 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
What you do as Supervisor:
Coach, develop and train a team of DSPs and team leads.
Build and maintain strong relationships with members, staff, stakeholders, DHS and managed care organizations Oversee all programs and services within assigned region Participate on key projects and strategic initiatives Manage to stated objectives / targets and work independently Promote a fair, firm and consistent approach in alignment with corporate policies / procedures Ensure regional performance meets / exceeds stated KPI's Exercise discretion, sound judgment and authority with decision making Compose member care plans and facilitate periodic reviews with DHS Ensure strong workforce management controls for employee schedules and member coverage Identify, evaluate and pursue new growth opportunities / referrals Remain alert to personnel problems and recommend solutions timely Complete performance evaluations, timesheet approval and leave request approvals Represent Crest Services and region at various community involvement / volunteer activities Ensure regulatory compliance standards are met (e.
g.
HIPAA, OSHA, labor laws, Iowa Code), and any issues are reported as appropriate What we provide:
Paid training to give you all the tools you need to have a fulfilling career Managers who care deeply about your well-being and our members A stable job at an established and growing company Full benefits, including generous paid time off and retirement plan Rewards, recognition and incentives for excellence Advancement opportunities to learn and grow in the company Use of company vehicle for travel as needed What you need:
Be at least 18 years of age High school diploma or equivalent Proof of insurance and valid IA driver's license Advanced computer skills, including Microsoft Office (Excel, Word, etc.
) Strong organization, time management and attention to detail 2
years of experience as a formal team lead or supervisor/manager with leadership responsibility of non-exempt staff Proven experience participating on key projects and initiatives.
Proven track record for decisive action Ability to maintain a friendly, upbeat, motivated attitude with a positive and professional presence and partner with all levels of the company to achieve results Strong interpersonal skills with an ability to communicate complex information clearly and concisely Ability to meet deadlines under pressure in a fast-paced and at times stressful and continuously changing environment Bonus if you have:
HCBS or human services experience Degree in social work, business or healthcare administration, or human services Crest Services is a leading provider of home and community based specialized health care.
We firmly believe there is a place for everyone here at Crest, that's why we are committed to diversity and inclusion.
If you are compassionate, dependable and want to make a direct difference in people's lives, you'll discover a bright future at Crest Services.
Join our award-winning team today! Job Type:
Full-time Pay:
$40,000.
00 - $60,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Relocation assistance Retirement plan Tuition reimbursement Vision insurance Schedule:
8 hour shift Holidays Monday to Friday On call Weekend availability People with a criminal record are encouraged to apply Ability to commute/relocate:
Cedar Rapids, IA:
Reliably commute or planning to relocate before starting work (Required) Application Question(s):
How many years of HCBS or human services related experience do you have? Education:
High school or equivalent (Required)
Experience:
Leadership:
2 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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