Technology Support Associate
Berthel Fisher Companies Berthel Fisher Companies Cedar Rapids, IA Cedar Rapids, IA Full-time Full-time Estimated:
$37.
8K - $47.
9K a year Estimated:
$37.
8K - $47.
9K a year 11 days ago 11 days ago 11 days ago Berthel Fisher Companies is a national financial services firm which supports four unique companies designed to provide investment management and financial products and services to independent financial advisors and their clients.
We have the opportunity for a professional individual to assume the role of Technology Support Associate.
The primary job responsibilities for the Technology Support Associate include:
Providing excellent customer service while providing technical assistance to clients in person, via telephone or through remote assistance software Providing support for third party vendor applications, systems software, local area network (LAN) connection, computer hardware (servers, printers, etc.
), and commercial software packages Willingness to learn the functions and operations of new products, systems, and equipment Works effectively in a team environment, while also demonstrating the ability to work independently Continuously striving for processes improvement in order to decrease turnaround time, streamline work flow and improve the overall quality of service The associate uses a variety of diagnostic software tools, reference manuals, vendors, and on-the-job experience to solve problems and provide how-to instructions.
Ideal candidates will have BA degree, preferably in Computer Science, or equivalent experience.
Must have excellent written and verbal communication skills, excellent organizational and customer service skills, and strong attention to detail.
This position offers comprehensive benefits including:
Health, dental and vision insurance 401(k) program Employer paid life insurance Paid vacation, paid sick leave, paid holidays, paid birthday leave Employer paid short and long term disability coverage Opportunity for career growth Onsite exercise facility We offer a great working environment in a beautiful and professional office location.
This is your chance to play a key role in the continues success of our company.
Our culture is fast paced, motivational, and focused on improving our clients lives.
Job Type:
Full-time
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
$37.
8K - $47.
9K a year Estimated:
$37.
8K - $47.
9K a year 11 days ago 11 days ago 11 days ago Berthel Fisher Companies is a national financial services firm which supports four unique companies designed to provide investment management and financial products and services to independent financial advisors and their clients.
We have the opportunity for a professional individual to assume the role of Technology Support Associate.
The primary job responsibilities for the Technology Support Associate include:
Providing excellent customer service while providing technical assistance to clients in person, via telephone or through remote assistance software Providing support for third party vendor applications, systems software, local area network (LAN) connection, computer hardware (servers, printers, etc.
), and commercial software packages Willingness to learn the functions and operations of new products, systems, and equipment Works effectively in a team environment, while also demonstrating the ability to work independently Continuously striving for processes improvement in order to decrease turnaround time, streamline work flow and improve the overall quality of service The associate uses a variety of diagnostic software tools, reference manuals, vendors, and on-the-job experience to solve problems and provide how-to instructions.
Ideal candidates will have BA degree, preferably in Computer Science, or equivalent experience.
Must have excellent written and verbal communication skills, excellent organizational and customer service skills, and strong attention to detail.
This position offers comprehensive benefits including:
Health, dental and vision insurance 401(k) program Employer paid life insurance Paid vacation, paid sick leave, paid holidays, paid birthday leave Employer paid short and long term disability coverage Opportunity for career growth Onsite exercise facility We offer a great working environment in a beautiful and professional office location.
This is your chance to play a key role in the continues success of our company.
Our culture is fast paced, motivational, and focused on improving our clients lives.
Job Type:
Full-time
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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