Technology Support Associate
Berthel Fisher Companies Berthel Fisher Companies Cedar Rapids, IA Cedar Rapids, IA Estimated:
$42.
2K - $53.
4K a year Estimated:
$42.
2K - $53.
4K a year Join Our Team! The primary job responsibilities for the Technology Support Associate include:
Providing excellent customer service while providing technical assistance to clients in person, via telephone or through remote assistance software Providing support for third party vendor applications, systems software, local area network (LAN) connection, computer hardware (servers, printers, etc.
), and commercial software packages Willingness to learn the functions and operations of new products, systems, and equipment Works effectively in a team environment, while also demonstrating the ability to work independently Continuously striving for processes improvement in order to decrease turnaround time, streamline work flow and improve the overall quality of service The associate uses a variety of diagnostic software tools, reference manuals, vendors, and on- the-job experience to solve problems and provide how-to instructions.
Ideal candidates will have BA degree, preferably in Computer Science, or equivalent experience.
Must have excellent written and verbal communication skills, excellent organizational and customer service skills, and strong attention to detail.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
$42.
2K - $53.
4K a year Estimated:
$42.
2K - $53.
4K a year Join Our Team! The primary job responsibilities for the Technology Support Associate include:
Providing excellent customer service while providing technical assistance to clients in person, via telephone or through remote assistance software Providing support for third party vendor applications, systems software, local area network (LAN) connection, computer hardware (servers, printers, etc.
), and commercial software packages Willingness to learn the functions and operations of new products, systems, and equipment Works effectively in a team environment, while also demonstrating the ability to work independently Continuously striving for processes improvement in order to decrease turnaround time, streamline work flow and improve the overall quality of service The associate uses a variety of diagnostic software tools, reference manuals, vendors, and on- the-job experience to solve problems and provide how-to instructions.
Ideal candidates will have BA degree, preferably in Computer Science, or equivalent experience.
Must have excellent written and verbal communication skills, excellent organizational and customer service skills, and strong attention to detail.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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