Data Entry 4 - Job ID#203239
PDS Defense, Inc
is seeking a Data Entry 4 in Cedar Rapids, IA.
Job
Responsibilities:
Responsible for resolving basic customers' service and obtaining customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased
Basic
Qualifications:
Candidates for this role should possess an AA/AS degree with a minimum of 2 years of relevant experience.Estimated Salary: $20 to $28 per hour based on qualifications.
is seeking a Data Entry 4 in Cedar Rapids, IA.
Job
Responsibilities:
Responsible for resolving basic customers' service and obtaining customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased
- Applies basic skills in the execution of existing procedures.
- Works under direct supervision to provide satisfactory and quality customer service.
- Obtains customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased.
- Keeps records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Performs duties related to overall customer service.
- Scans incoming customer documentation.
- Files completed Service Notifications with all Customer Documentation.
- Archives files.
- Data entry on shared data files.
- Monitor a Group Email and forward emails to the appropriate team to work.
- Printing Delivery documentation
- Provides support to sales team with regard to customer concerns.
- Consistently documents customer service needs to identify patterns and maintain quality.
Basic
Qualifications:
Candidates for this role should possess an AA/AS degree with a minimum of 2 years of relevant experience.Estimated Salary: $20 to $28 per hour based on qualifications.
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